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How we treat each other

  • let’s don’t divide us into technical and non-technical
    • the more holistic skills we have, the better we can communicate and the better we can do our jobs
  • if you are a software developer by training you do well by respecting career jumpers and non-technical people
  • if you are not a software developer by training you do well by respecting career jumpers and non-technical people

empathy

  • mind the receiver and their needs

Communication in software

  • different kinds of communication
  • rather obvious: direct, written or spoken communication
  • less obvious:
    • body language (non-verbal communication)
    • mindful code, docs, tests, error messages etc.
    • timesheets (what did you do when?)
  • communication is the artifacts of your ideas
    • not so different from code

Benefits: Value of communication

  • communication skills will help you to level up/enhance your career
    • help you to become
      • manager
      • business owner
      • senior
  • communication builds trust

improve communication

  • switch the context – switch the perspective (to understand others)
  • may use interruptability levels to make sure the colluctor is ready for a conversation
  • don’t shut the counterpart down by denying – rather add your opinion (if necessary)
    • always respect the others opinions
  • use direct feedback in communication – praise publically
    • don’t critique the person but (if absolutely necessary) rather their behavoir